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Customer Experience Partner

col-narrow   

Posted by:

Recruiter

Location:

Addis Ababa, AA, Ethiopia 

Category/Specialization:

Customer Service

Employment Type:

Full time

Job Views:

1670

Posted:

10.01.2019

Closing Date:

10.31.2019

Salary:



col-wide   

Please do not accept payment requests at any of the recruitment phases!

Occupations:

Customer Support: General-Other: Customer Support-Client Care

Job Description:

Maersk Ethiopia is looking to hire a Customer Experience Partner to join our team in Addis Ababa.
The role of the Customer Experience Partner is to actively build strong relationships with customers and to gain understanding of their business, to deliver excellent customer service and maximise sales opportunities. This will include proactively identifying new customer opportunities and developing existing customer relationships to deliver volume and gross profit targets.

Job Requirements:

• General Problem Solving Skills
• Customer Service Skills
• Capable of building solid rapport over the phone
• Can build and maintain a strong network of customers
• Successfully manages negotiation process
• Ability to qualify leads
• Is a clear communicator at all levels of the organisation
• Capable of overcoming objections
• Has knowledge of market competitors and industry trends
• Confident in decision making
• Telesales experience is a plus

How To Apply:

Please apply via: https://jobsearch.maersk.com/jobposting/index.html?id=ML-226932





Company Info
MAERSK Ethiopia Plc
Addis Ababa, Ethiopia

Company Profile