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Senior Customer Service Officer - Cash I


Posted by:

Dashen Bank S.C


Various Locations, Ethiopia 


Accounting-Finance, Economics-Development, Management

Employment Type:

Full time

Job Views:




Closing Date:




Please do not accept payment requests at any of the recruitment phases!

Job Description:

Dashen Bank S.C is pleased to announce the following vacancy.

Senior Customer Service Officer - Cash I

Bachelor Degree in a business related fields e.g. Accounting, Management, Economics, Business Administration.
Experience: At least four (4) years of banking experience

Job Summary: The Senior Customer Service Officer Cash will provide front office customer service support at the branch. s/he will handle account management transactions, respond to customer inquiries, handle cash and non-cash transactions and all customer requests at the branch.
Technical Competency
  • Understands the basic mechanisms of general financial products and services.
  • Good knowledge of Bank’s accounting and procedures.
  • Ability to respond to basic client inquiries and instructions and the capability of advising and resolving most issues and requests.
  • Excellent command of Microsoft Excel and good command of Microsoft Visio.
Place of Work: Branches under Dire Dawa District (Awoday, Chelenko, Chiro, Gelemeso, Gode, Hirna, Keberi Dehar & Togo Challe Branches)

How To Apply:

Interested applicants fulfilling the above requirements are invited to submit in person their application letter, curriculum vitae and copies of non returnable supporting credentials along with the original documents for verification to Dashen Bank Talent Management Department, found in the Bank’s Head Quarter Building 8th floor located on Sudan Street In front of National Bank of Ethiopia, until November 12, 2019.

Company Info
Dashen Bank S.C

Company Profile